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Last Updated: August 2026

Loadstar-FZCO ("Company," "we," "us," or "our") respects your privacy and is committed to protecting the personal data of visitors and partners who interact with our website. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website.

1. Information We Collect

We collect minimal personal information necessary to conduct our business communications. This may include:

• Voluntarily Provided Information: When you fill out our contact form, send an inquiry, or email us at office@loadstarfzco.com, we collect your name, email address, company name, phone number, and the content of your message.

• Automatically Collected Data: Like most websites, we may collect technical information about your device and browsing actions (such as IP address, browser type, operating system, pages viewed, and referring URLs) through cookies and analytical tools.

2. How We Use Your Information

We use the collected information solely for legitimate business purposes, including:

• Responding to your inquiries, commercial requests, and business proposals.

• Managing and maintaining communication with our counterparties and prospective partners.

• Improving website functionality, user experience, and security.

• Complying with applicable legal, regulatory, and compliance requirements in the United Arab Emirates.

3. Sharing and Disclosure of Information

We do not sell, rent, or trade your personal data to third parties. We may disclose your information only in the following circumstances:

• Service Providers: Trusted third-party service providers (such as hosting providers, IT infrastructure partners, and email services) who assist us in operating our website under confidentiality agreements.

• Legal and Compliance Obligations: When required by applicable laws, court orders, or government regulations, or to protect the legal rights, property, and safety of Loadstar-FZCO.

4. Cookies and Tracking Technologies

Our website uses standard cookies to ensure proper website functionality and to analyze site traffic. You can configure your browser settings to refuse cookies or notify you when a cookie is being set. Please note that disabling cookies may affect certain features of the site.

5. Data Security

We implement robust administrative, technical, and physical security measures to protect your personal data against unauthorized access, loss, alteration, or disclosure. However, please be aware that no electronic transmission over the internet can be guaranteed to be 100% secure.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

7. Your Data Protection Rights

Depending on applicable laws, you may have the right to:

• Request access to the personal data we hold about you.

• Request correction or deletion of your personal data.

• Object to or restrict the processing of your data.

To exercise any of these rights, please contact us at office@loadstarfzco.com.

8. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. Any updates will be posted on this page with an updated "Last Updated" date.

9. Contact Us

If you have any questions, comments, or requests regarding this Privacy Policy, please contact:

• Company Name: Loadstar-FZCO

• Address: Unit No: 31698-001, IFZA Business Park, DDP, Dubai Silicon Oasis, Dubai, UAE

• Email: office@loadstarfzco.com